With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to changeand produce spectacular results. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter's worldwide bestseller Leading Change.īuilding off of Kotter's revolutionary eight-step process, this book vividly illustrates how large-scale change can work. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people's emotions is what will spark the behavior change and actions that lead to success. The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change.Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organizationyou need to change people's behavior.

They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to change-and produce spectacular results. Building off of Kotter's revolutionary eight-step process, this book vividly illustrates how large-scale change can work. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter's worldwide bestseller Leading Change.

Moving beyond the process of change Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization-you need to change people's behavior.

The Heart of Change by John P. Kotter